Refund & Cancellation Policy

1. Subscription Cancellation

You may cancel your subscription at any time directly from your account dashboard.

  • Effect of Cancellation: Your access to the premium features will continue until the end of your current billing cycle.
  • No Partial Refunds: We do not offer refunds for partial months or unused service periods.

2. Refund Eligibility

Generally, all sales are final. Refunds are only granted at the sole discretion of Netlabs Limited under the following circumstances:

  • If there was a technical error resulting in a duplicate charge.
  • If the service was completely inaccessible due to a fault on our end for a prolonged period (more than 48 hours).

3. Free Trials

If you sign up for a free trial, you will not be charged if you cancel before the trial period ends. If you do not cancel, the subscription will automatically convert to a paid plan, and the standard refund policy will apply.

4. How to Request a Refund

To request a refund regarding a billing error, please contact our support team at [Insert Email] within 7 days of the charge. Please include your transaction ID and account details.